Challenge
The DSO’s key pain points included:
- A lack of integration between grid operations and business processes.
- Inefficient document management and minimal automation.
- Manual, time-consuming reporting processes.
- Data synchronization and consolidation issues across multiple systems.
Solution
Leveraging our ISS platform, the DSO transitioned to a fully digital environment through the implementation and customization of several integrated systems:
- DMS (Distribution Management System): Centralized real-time grid operations management.
- OMS (Outage Management System): Enhanced control and response during power outages.
- WMS (Workflow Management System): Streamlined operational workflows for increased productivity.
- CMS (Content Management System): Smarter document handling integrated with live power system data.
Key features of the solution included:
- Integration of business processes with grid operations using ISS orchestration and document management services.
- Automated reporting and real-time monitoring of grid operations for better decision-making.
- Seamless integration with industry-standard applications, including PSS®SINCAL, AutoCAD, MS Office, GIS, and ERP systems.
Implementation Timeline
The transformation was achieved within two years, moving the DSO from minimal digitalization to a fully featured and integrated system.
Results
- Enhanced efficiency: Automated reporting and grid monitoring significantly increased operational efficiency.
- Integrated operations: For the first time, the DSO achieved seamless integration between business processes and grid operations.
- Smarter documents: Integrated live power system data into documents, elevating grid operations to a new level of intelligence.
- Future-ready systems: Addressed long-standing data exchange, synchronization, and consolidation challenges, ensuring the DSO is equipped for modern operational demands.
Key takeaway
With over two decades of expertise, ISS orchestration and integration services provided the DSO with a scalable and future-proof solution. By integrating with industry-standard applications and enabling real-time data synchronization, the DSO is now positioned to deliver reliable and efficient services to its stakeholders.
Transform your operations: Discover how our ISS platform can redefine your grid management capabilities, just as it did for this DSO. Reach out to learn more.