Case Study
From minimal digitalization to a full-featured DMS in just two years
The client, a Distribution System Operator (DSO), faced significant challenges due to limited digitalization and disconnected processes between grid operations and business management. Their goal was to implement a robust, fully integrated Digital Management System (DMS) to modernize operations and improve efficiency.

Case Study
ISS – Transforming SCADA and business integration in DSO
The client, a Distribution System Operator (DSO) implemented ISS as a SCADA database subsystem to enhance operational efficiency and integrate business processes. Over the years, ISS has evolved to support interoperability and ensure full control of business processes, operating in extended real-time contexts.

Empowering Energy Innovations with Custom Software
infinite possibilities. endless opportunities.
Inovative solutions for success
From software development and implementation to post-deployment support, our offerings encompass a full spectrum of tools and skills tailored to ensure your enterprise thrives in a competitive environment.
Driving digital transformation in utilities
With practical expertise and a solid foundation in industry best practices, we specialize in delivering innovative digital transformation initiatives for utility companies, empowering them to adapt and excel in a fast-evolving landscape.
25 years of expertise in a ready to use models
Our quarter-century of experience in developing meta-models has enriched our capabilities. Now, augmented with advanced semantics and ontology, we continue to push boundaries, enabling more efficient data management and interoperability.
Innovative adaptation to evolving technologies
Staying ahead of the curve. With constant development we are changing technological landscape. By integrating new services , we lift the burden of constant upgrades from your development teams, allowing them to focus on innovation.
CIM-based data standardization
Utilizing IEC 61968 and 61970 standards, we ensure data standardization and integration across utility systems. This approach enhances interoperability and efficiency, facilitating smooth connections with ERP, CRM, and GIS platforms.
Intelligent solutions for sustainable growth
Our mission is to empower enterprises with cutting-edge, intelligent solutions designed to drive sustainable growth, enhance operational efficiency, and support long-term success in the energy sector.
Advanced control and automation system overview
Management of operations across 17 control centers
Supervisory control over 16,000 transformers
Intuitive user interface with 99.9999% system uptime
Handling over 6 million documents in real time for our average DSO client
Big data and SCADA system integrations in 44 different ISS app modules
Implementation of cutting-edge automation and orchestration in one DSO-wide ESB solution
A game-changing solution for DSOs
Integration and Automation
Effortless integration with existing grid infrastructure, IoT devices, and renewable energy sources, coupled with automated data analysis and forecasting capabilities.
Grid Optimization
Real-time monitoring and optimization tools to enhance grid stability, minimize energy losses, and prioritize resource allocation based on demand patterns and environmental factors.
Compliance and Reporting
Built-in compliance modules to ensure adherence to regulatory standards, streamline reporting processes, and facilitate transparent communication with stakeholders.
Scalability and Customization
Modular architecture designed for scalability and flexibility, allowing DSOs to customize workflows, add new functionalities, and adapt to evolving industry requirements over time.
Our Solutions
Our solutions are designed with one goal in mind: to empower organizations with intelligent, scalable, and adaptable tools that redefine industry standards. Whether you're managing complex power grids or building multi-tier information systems, our products deliver results that matter.

ZORA A model-driven environment architecture
ZORA is an advanced model-driven architecture designed for deploying multi-tier information system prototypes and comprehensive solutions.

ISS Advanced real-time power grid management solution
ISS is an advanced software platform designed to solve complex data integration problems in a utility through the ISS-CIM model, delivering a holistic approach to power grid management.

MDA integration (AutoCAD, GIS, MS)
Our MDA (Model-Driven Architecture) integration solutions enable seamless interoperability between AutoCAD, GIS (Geographic Information Systems), and Microsoft (MS) platforms, empowering businesses with advanced data management and visualization capabilities. We specialize in delivering solutions that enhance productivity, accuracy, and collaboration.

UML and meta-models
Our solutions are UML based on meta-models designed to optimize and streamline software development, database modelling, and system architecture. We offer comprehensive services tailored to meet the demands of modern businesses, ensuring efficiency, scalability, and smooth integration.

RES applications
We offer specialized services in designing and developing custom tools and applications tailored to the specific needs of the renewable energy sector.

ZORA ESB
ZORA’s proprietary ESB (Enterprise Service Bus) ensures efficient communication between system components. It efficiently routes XML messages, orchestrates workflows, and supports real-time integration with external services and applications.
ZORA A model-driven environment architecture
ZORA is an advanced model-driven architecture designed for deploying multi-tier information system prototypes and comprehensive solutions.
- Specially crafted for complex software development, ZORA enables the creation of all tiers within an information system.
- It generates a runtime presentation layer based on metamodels and business rules stored in the organization’s repository.
- ZORA publishes data for every network object in XML format via multiple web services, ensuring seamless data exchange.
- XML messages are efficiently routed to ZORA’s presentation layer, other web services, message buses, or orchestration software, supporting robust system integration.
ISS Advanced real-time power grid management solution
ISS is an advanced software platform designed to solve complex data integration problems in a utility through the ISS-CIM model, delivering a holistic approach to power grid management.
- ISS offers unparalleled customization for managing extended real-time power grids, leveraging data models based on CIM and ERP.
- Its streamlined design, combined with a single enterprise communication bus, ensures an efficient and productive operational environment.
- ISS integrates seamlessly with electric utility systems, providing a unified solution for real-time operations.
- Operating in conjunction with SCADA systems, ISS delivers full control over all grid-related activities in a real-time context.
ISS enhances the capabilities of traditional ADMS by providing unmatched flexibility and customization to meet unique operational requirements. The solution includes the following comprehensive modules:
- Network Operation
- Records and Asset Management
- Customer Relationship Management (CRM)
- Workflow and Document Management
- Operational Planning and Optimization
- Load Shedding and Demand Response
- Outage Management
- Maintenance and Construction
- Hosting Capacity
- Customer Support
- Call Center (LV, MV, HV)
- Real-Time Grid Monitoring and Visualization
MDA integration (AutoCAD, GIS, MS)
Our MDA (Model-Driven Architecture) integration solutions enable seamless interoperability between AutoCAD, GIS (Geographic Information Systems), and Microsoft (MS) platforms, empowering businesses with advanced data management and visualization capabilities. We specialize in delivering solutions that enhance productivity, accuracy, and collaboration.
Key features include:
- Streamline CAD workflows with robust MDA-based tools, ensuring seamless data exchange between design and modeling environments.
- Integrate GIS data into your enterprise systems to visualize, analyze, and manage spatial information efficiently.
- Connect MDA architecture with Microsoft tools such as Excel, Access, and SQL Server for streamlined data processing and reporting.
- Automate repetitive tasks and optimize workflows by linking design, spatial data, and enterprise systems.
- Maintain high levels of data accuracy with synchronized updates across platforms, minimizing errors in design and data management.
- Tailored solutions and ongoing support to align MDA integration with your business processes and objectives.
With MDA Integration, your organization can bridge the gap between design, geographic data, and enterprise applications, fostering innovation and informed decision-making.
UML and meta-models
Our solutions are UML based on meta-models designed to optimize and streamline software development, database modelling, and system architecture. We offer comprehensive services tailored to meet the demands of modern businesses, ensuring efficiency, scalability, and smooth integration.
Key features include:
- Generate robust database models for object persistance and process orchestration, ensuring accurate and efficient database architecture.
- Unified Modeling Language (UML) support for leverage UML for designing complex systems and workflows, enabling clear communication and improved collaboration across teams.
- Map, analyze, and enhance business processes to align with organizational goals and improve operational efficiency.
- Build scalable, future-ready enterprise solutions using Sybase Power tools for system design and integration.
- Code and database Synchronization consistency between system design and implementation through seamless synchronization between UML diagrams and database schemas.
Our solutions provide a structured, efficient approach to system development and integration, enabling businesses to accelerate innovation and achieve their strategic objectives.
RES applications
We offer specialized services in designing and developing custom tools and applications tailored to the specific needs of the renewable energy sector.
We design integrated systems that allow renewable energy resources to efficiently connect with smart grids, ensuring stability, scalability, and optimized energy distribution. Our user-friendly dashboards and reporting tools deliver actionable insights into energy production, financial performance, and environmental impact. Furthermore, we create simulation models to assess the technical and financial viability of renewable energy projects under various scenarios, enabling more effective planning and risk management.
Our innovative renewable energy application development services empower businesses and individuals to unlock the full potential of renewable energy technologies while promoting sustainability, efficiency, and profitability.
ZORA ESB
ZORA’s proprietary ESB (Enterprise Service Bus) ensures efficient communication between system components. It efficiently routes XML messages, orchestrates workflows, and supports real-time integration with external services and applications.
Our Services
Software development
With a focus on innovation and efficiency, we design and implement software applications that optimize various aspects of energy production, distribution, and management. Our expertise encompasses developing robust platforms for energy monitoring, predictive maintenance, asset management, and smart grid solutions, among others.
Integrations
Our proficiency lies in crafting thorough integration strategies customized to the precise requirements of energy utility systems, ensuring smooth interoperability and data flow throughout the infrastructure.
Consulting
We create long-term value in developing and managing projects and guide clients through all project phases for the automation of the business processes, software and smart grid infrastructure innovation.

Our Software Delivery Process
We follow a streamlined and collaborative software delivery process designed to ensure the highest quality outcomes for our clients. Here's how we transform your vision into reality
Discovery and planning
- Collaborating with stakeholders to understand business needs, challenges, and objectives.
- Conducting a comprehensive analysis to define project scope, goals, and requirements.
- Developing a tailored project roadmap to ensure alignment with your enterprise strategy.
Design and prototyping
- Crafting intuitive and user-centric designs that align with your branding and usability goals.
- Creating prototypes to visualize workflows, interfaces, and key functionalities.
- Gathering feedback to refine and perfect the design before development begins.
Agile development
- Breaking down the project into manageable phases using Agile methodologies for flexibility and efficiency.
- Building the software incrementally, with regular updates and reviews to ensure transparency and adaptability.
- Leveraging cutting-edge technologies to deliver robust, scalable, and high-performing solutions.
Quality assurance and testing
- Conducting rigorous testing at every stage of development to ensure functionality, security, and performance.
- Using automated and manual testing processes to identify and address potential issues proactively.
- Delivering a polished product that meets the highest industry standards.
Deployment and integration
- Seamlessly deploying the software into your existing infrastructure, ensuring minimal disruption.
- Integrating the solution with other systems like ERP, CRM, or GIS to enhance functionality and efficiency.
- Providing detailed documentation and training for a smooth transition.
Ongoing support and maintenance
- Offering continuous support to address updates, enhancements, and technical challenges.
- Monitoring system performance and implementing optimizations to ensure long-term success.
- Staying ahead of technological advancements to keep your software future-ready.
Why Choose Us?
Our software delivery process is guided by a commitment to collaboration, transparency, and excellence. With a customer-focused approach, we deliver solutions that not only meet your expectations but also empower your enterprise to achieve its goals efficiently and effectively.
Let us guide you through the journey of software transformation—delivered on time, within scope, and beyond expectations.
Contact
SEG DIGITAL,
računalniške in poslovne storitve d.o.o.
Levstikova ulica 4
8250 Brežice
Slovenia